Honeyguide Solutions Privacy Policy

This privacy policy explains how we collect, use, disclose and protect personal data at Honeyguide Solutions through the website and during the course of our legitimate business interests. We follow data protection regulations as set out by the General Data Protection Regulation (GDPR) within the UK and European Union, and follow international guidelines set out by The European Society for Opinion and Market Research (ESOMAR). We are members of the Market Research Society (MRS) and abide by the legal and ethical codes of conduct outlined in their policies. Please read this privacy policy carefully.

Data we collect

Honeyguide Solutions may collect information that can specifically identify you through its website. We use cookies and similar technology such as web beacons, tags and pixels which improve your experience as you use its website by collecting information about how you browse the website. We automatically collect certain information about your device through log files, including information such as cookies installed on your device, date and time stamps, internet service provider, IP address, time zone and web browser. We may also collect personal data that you supply to us such as your name, telephone number and e-mail address when contact us through our contact form or through surveys you complete.

The Honeyguide Solutions website uses cookies that we set as well as cookies that are set by other websites that Honeyguide Solutions has authorised. We use traffic log cookies to identify which pages are being use. Some cookies only last until you close your browser, or for a short time thereafter. Some last longer to, for example, enable a website to recognise you when you return to the website. Cookies do not recognise you personally and are not harmful to your device, nor do they give us access to your computer or any information about you, other than the data you choose to share with us. They help analyse web traffic and allow web applications such as the website to tailor its operations to your needs, likes and dislikes etc. by gathering and remember information about your preferences. You can however manage cookies through your web browser settings.

Use of device information

Unless you have specifically consented to or opted-in to another method of use of your personal data, we may use and disclose your personal data to respond to requests you make to us, to investigate suspected fraudulent activity related to the website or the violation of another party’s rights, or to respond to government authorities where required by law upon receipt of duly authorised information request.

Honeyguide Solutions uses Google Analytics to help us understand how our clients use our website. You can opt out of Google Analytics.

Data Security

Honeyguide Solutions has put reasonable physical, electronic and administrative procedures in place to safeguard the personal information we collect. Only authorised team members have access to your data in order to perform their duties. However despite all the reasonable measures in place to protect your data from unauthorised access, we cannot fully guarantee this, and your use of our services demonstrates your assumption of that risk.

Age Policy

This site is not directed at or intended for use by individuals under 18 years of age and we have no intention of collecting data from young people. If we become aware that information from a child under the age of 18 has been collected without parental or guardian consent, all reasonable efforts to delete such information will be taken.

Third Parties

The Honeyguide Solutions website contain links to third party websites that provide more information about Honeyguide Solutions that we believe offers useful information. Social Media Third Party Website links contained in our website include Facebook, Instagram and LinkedIn

By clicking on one of the links to these websites, you will be redirected to the website of the respective provider. Honeyguide Solutions does not control these websites and we are not responsible for information you post or comments you make on these sites. Comments made about Honeyguide Solutions, its products or services on any online platform or community will be shared with the members of that platform or community, and may be accessible by the general public.

How we use personal data

Our use of your personal data will always be on a lawful basis and for our legitimate business purposes. We only keep your personal data for as long as we need and in order to use it for the reason(s) it was originally collected. After this, we ensure that all personal data is deleted or securely discarded.

Types of personal data used

The type of personal data used by Honeyguide Solutions includes information on what you view when accessing our website and technical information about the devices you used to access our website. During the course of our legitimate business practices, we may also collect personal and sensitive data we receive from our clients and subcontractors which may include information such as your name, occupation, age, gender, post code, address, race / ethnic background, religious beliefs, physical or mental health, income information etc.

How personal data is collected

Honeyguide Solutions may collect personal data from forms you have completed, emails, online surveys, text messages or social media messages that you have sent us, or we have sent you; from our clients or other organisations where you have given consent for your information to be shared with us, or organisations like us, and where other organisations can lawfully share information about you with us. We will never sell, share or rent your personal data without your prior consent.

International transfer of personal information

Honeyguide Solutions is based in the United Kingdom, but we do from time to time, conduct work for clients internationally where personal data may be collected.

Honeyguide Solutions will not transfer personal data to anyone without your consent, and will obtain your express permission for transfer of your data to a client or supplier outside of your country of residence.

Period of data retention

Honeyguide Solutions only stores your personal data for as long as it is necessary to achieve our business purposes, or as stipulated by the various storage periods required by law.

After the respective purpose or expiry of these periods, the corresponding data will be blocked or deleted as a matter of routine and in accordance with statutory regulations.

Your rights with regards to your personal information

You have the following rights about the processing of your personal data:

The right to be informed about our collection, use and storage of your personal data. This information is contained within this Privacy Policy
The right to have access your data and any supplementary information. You can request details of the personal data we have about you by requesting this in writing. Certain conditions and exclusions apply to this right
Should you consider your personal data to be incorrect, you may request for it to be corrected and rectified
You have the right to have your personal data erased if the personal data is no longer required for the purpose for which it was originally collected or processed for
If you originally gave consent for your data to be collected and held, you can withdraw your consent at any time
Where lawful to do so, we may not comply with certain enquiries or requests. Examples of this are if we have reason to believe the request could be harmful to others, is malicious, technically impossible, or involves a disproportionate amount of effort
You have the right to object to the processing of your personal data
Under certain circumstances, you can request the restriction or suppression of processing your personal data.

Email Communication

If you provide us with your email address, we may communicate with you by email. We will not pass on your email address to any third parties without your consent. If you no longer wish to receive emails from us, you can unsubscribe at any time by contacting us through the “Get In Touch” form on our website.

Updates to this Policy

Honeyguide Solutions may need to update this policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use following the changes being made.

How you can contact us

For more information about our Privacy Policy or associated practices or if you would like to opt out of certain uses of your personal information, exercise your rights in relation to the personal data we hold about you or make a complaint about our privacy practice, please contact Honeyguide Solutions: leanne[@]honeyguidesolutions.com or teresa.honeyguide@outlook.com